Rival Terms and Conditions

Logo Setup

Custom apparel – RIVAL requires a print-ready logo in JPG or PDF format. RIVAL provides artist services subject to art fee dependent on artwork request. Sublimation – RIVAL does not charge set-up fees on our sublimation products for stock logo, font, numbers, or clipart. However, any changes requiring artwork services are subject to an additional design fee.

Change Orders

Once submitted orders are confirmed and approved by RIVAL, no changes to RIVAL orders can be accepted. This includes artwork, design, quantities, sizes, names, or personalization.

Artwork Approvals

Once your order is submitted, RIVAL will contact you to confirm order approval. Once order has been confirmed, orders cannot be cancelled or modified and are considered final and binding.

Logo Restrictions - Custom Apparel

Logos submitted by our customers cannot exceed 12 inches in length by 8 inches in height. A $10.00 per logo surcharge is applicable for all requested custom logos larger than 3 by 3 inches. A $5.00 per logo surcharge is applicable for any additional logos requested that are 3 inches by 3 inches or smaller. Oversize charge: There is a $5.00 per piece surcharge for sizes XXL and 3XL. There is a $10.00 per piece surcharge for 4XL and 5XL sizes ordered. If customer is providing artwork, RIVAL requires the following vectorized formats: .AI, .EPS, .PDF. Any file received not in these types will be subject to a $50.00 re-draw fee (this will be assessed per logo and price can vary). If selecting from Stock Art file, no set-up fee required.

Refill Minimums

Sublimation: 1 piece (additional charges may apply). Custom jerseys: 6 piece Custom pants: 6 pieces

Rush Order Charge

Custom uniforms: Subject to RIVAL approval, custom uniform orders can be rushed. Rush service available, please inquire for order Rush Order Fees.

Custom Uniform Shipping

No matter where you are located, RIVAL ships all products worldwide.  If you are outside of the domestic U.S, please contact sales@rivalathletics.com for a shipping quote.